How Do I Speak To Someone at UK Virgin Media

Are you pondering over how to connect with someone at UK Virgin media for complications and errors with the services? You have come to the exact right place. Let us contemplate communication options for UK Virgin Media through multiple questions concerning customer support and services by the company.

How To Contact Virgin Media?

Virgin Media users are able to connect with the support representatives by dialing the customer service helpline number available on the main support page.

  • Use the UK Virgin Media phone.

People are able to connect with the customer support executives at UK Virgin Media by the installed UK Virgin media phone. Users can dial 150 (extension) to connect with the customer service department for technical assistance and other support services. This helpline is functional from 8 am to 10 pm. Make sure you dial the number as early as possible to connect instantly with the support executive at Virgin media without being in the queue.

  • The helpline number.

Virgin Media users are able to connect with the support representatives by dialing the customer service helpline available online at Virgin media. People need to dial 0845 454 1111. This is the helpline that connects users with the support representatives at Virgin media and will cost 3-5p per minute. Users need to follow the IVR commands and select an appropriate option from the secondary menu to get ample customer support from the concerned reps at UK virgin media.

  • Use text facility for support.

People are able to connect with Virgin Media UK by text facility available for consumer support. Multiple users are able to get instant solutions over the text option. You can get ultimate guidance via steps provided over Virgin media text support for consumers.

  • Contact via letter.

Although it is one of the slowest mediums for contact, people can find help through this. All you need to do is write a letter to the UK Virgin media, including your problems and issues, and post it at the below-mentioned mailing address:

Virgin media limited, 

Bartley Wood Business Park, 

Bartley Way, Hook, 

RG27 9UP.

You will receive a prompt reply for your response from the concerned team at Virgin Media.  

  • Contact via website. 

People using Virgin Media services are able to communicate via the official website. You need to visit for help and support with your Virgin media account and services. Access the ‘My Virgin Media’ option to get help and support for Virgin Media services.

Does Virgin Media have a free phone number?

Virgin Media does have a free phone number to offer support and customer services to UK Virgin Media consumers. One can dial 0345 454 1111 in order to reach out to a customer service executive at Virgin media for free help and assistance.

People can communicate with the support professionals at Virgin Media by dialing the contact number listed above and the helpline is functional from 8 am to 8 pm Monday to a Friday, and 9 am to 5 pm on Saturday.

Is there a UK Virgin Media Call Centre?

UK Virgin Media does have some call centers in the UK. All the calls are directed to the customer service agents working at the call centers for offering optimum support and guidance to consumers as far as their Virgin Media services such as Virgin broadband, Virgin phone, and Virgin TV is concerned.

How Can I Ring Virgin Media for Free?

  • People can communicate for free with Virgin Media customer support executives by dialing the customer service helpline number available online on the official Virgin Media support page. 
  • Users need to dial 0345 454 1111. Dial the number and you need to select an appropriate option from the IVR menu to connect with someone from the customer service team.
  • Users can either use any mobile or landline to dial this number for free support from the main customer service line at Virgin Media.


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