What Do I Do If my Sky Internet is not working

How To Fix Sky Internet Not Working?

There are different ways you can use it when the Sky Internet is not working.

  1. Contact Sky Internet Customer Service Team

If your Sky Internet is not working and you can contact the customer service team of Sky Internet, If you don’t have the contact number of the SkyInternet, to get the contact number of SkyInternet, you have to visit the website of SkyInternet. When you visit the website, you have to scroll down the website and click on the contact us option. Now, you can select the number according to your region. When you dial the official number of the SkyInternet, you will get in touch with the customer service team, and you can ask them about how your Internet is working, and they will resolve your query as soon as possible.

  1. Use Help Center

On the SkyInternet, there is an option of a help center. On the help center, you can raise the query, and you will get the best possible solutions from the Sky Internet.

  1. Use Chat 

If your Sky internet is not working, you can use the chat option, and this option is available on the website. To use this option, you have to follow the steps:

  1. Go to the official website of Sky Internet.
  2. Scroll down the website and click on the chat option.
  3. Please enter the details they require. 
  4. Now, you can raise your query, and they will give you the best and most relevant assistance according to your query. 

How do I reboot my Sky box to the Internet?

If you want to do your reboot Sky box, but you don’t know, here are some steps:

  1. You have to press and hold down the power button on the right side of the box.
  2. You have to hold this down for approx 2 to 5 seconds.
  3. When all the lights have been turned off, it means the box will go through a reboot.
  4. The approx time for rebooting the Internet is 10 seconds.
  5. If these steps do not work, you can unplug the main switch for 5 seconds. 
  6. After that, you can open your main switch, and the Sky box will reboot. 

Why is my Internet not working on Sky?

There are many possible reasons that your Internet is not working on Sky. Here are some reasons:

  1. Maybe your cable is not working

Suppose your wifi is not working and you have a business meeting in a few hours; please check your cable. Sometimes it is not working because of any cut on the wire. If your cable is not working, you can change your cable and check if it is working or not.

Check any obstruction around your wifi router.

Suppose you have any obstruction around your wifi router and your Internet is not working; please remove your obstruction around your wifi.

Weather is not Good.

When the weather is not good, there will be an issue with the Internet. 

Internet Issue

Suppose there is an issue at the Sky office and the Internet is not working because there is a technical default; it takes time.

Check your Recharge

If the recharge validity is over, you cannot access the Internet. Do the recharge immediately and resume your internet services as soon as possible. 

How do I reset my Sky internet?

If you want to reset your Sky internet, you have to unplug your switch for 30 seconds. After that, start your main plug. When you use these ways, you can reset your sky internet. If you would not be able to reset your Sky internet, you can contact the customer service team, and they will guide you about resetting Sky Internet.

How do I reconnect my Sky internet?

If you want to reconnect your Sky internet, you can use the troubleshooting methods, and if the troubleshooting methods do not reconnect your Sky Internet, you can contact the customer service team of SkyInternet.

Why does my Sky Q Box keep saying no internet connection?

Let us consider a few questions in order to contemplate Why does my Sky Q Box keep saying no internet connection? Along with this, we will also consider some of the other things that will help you find the right fix for your Sky Q box. Let’s get straight into this.

Why does my Sky Q Box keep saying no internet connection?

Sky Q box connection issues are quite common. It is also possible that your Sky Q box is connected to the router but isn’t connected to the internet. Many people panic because of this situation however, you can readily fix any error with your Sky Q box connected to the internet if you can contemplate the possible causes of this problem. Here are some of the possible causes that can lead to no internet connection error for your Sky Q box.

  • Overloading of the Sky Q box is one big reason why people may face connectivity issues. A quick restart may fix this problem. 
  • There could be some issue with the router and Sky box connection. 
  • You are likely to face connectivity problems concerning your Sky box if the Sky service is currently facing downtime. 
  • A faulty router is yet another cause of facing connection problems with your Sky box. People can run some checks on their router. 
  • Sky Q box configuration settings may also create problems with the connectivity and people may face ‘Sky Q box not connected to the internet issues. 

How do I reconnect my Sky Q Box to the internet?

Reconnecting your Sky Q box to the internet is one of the best ways to deal with internet or connectivity issues. People wanting to fix connections between Sky Q box and the internet can stick to the below-mentioned steps that are as follows: 

  • First and foremost, people need to navigate to the ‘settings’ option using the Sky Q remote. Press the ‘Home button’ for this. 
  • You can now locate the ‘connection’ option. Select this and reconnect your Sky Q box to the router via the on-screen instructions. Follow the instructions as they appear on the screen and you will be able to reconnect the Sky Q box to the internet.

How do you fix the internet when it says no internet connection?

Multiple ways are available to fix the internet connection if you’re facing connectivity issues for your router. Here are a few things that one can do in order to fix the internet connection for your Sky Q box:

Manually Change DNS Server

  • Open the settings option on the Sky Q box in order to access the ‘Set up’ option to further select the ‘Network’ option. 
  • Go for the ‘Set manually’ option on the page. This is available under the ‘Advanced settings option. 
  • Next, users need to change the DNS server to followed by power cycling your Sky Q box. 
  • Lastly, check whether this makes any difference and whether you are able to rectify connectivity issues for your Sky Q box.

Reset Sky Q Box Network

  • Navigate to the settings page on your Sky Q box to access the network option. 
  • Select the ‘Set up’ option on the page. 
  • Next, users need to select the reset option on the page. 
  • Start connecting your Sky Q box via WPS. You can stick to the on-screen instructions for this. 

Next, hold WPS on the router for a few seconds followed by holding it on the Sky Q box as well. This will fix the connectivity error for your Sky Q box.

Tags : Is Sky Down Today, How do I reboot my Sky box to the Internet, How do I reconnect my Sky internet, Is Sky Internet down in my area, Sky Broadband not working no internet light, Sky Internet not working orange light

Leave a Reply

Comment Submitted Successfully!
Need Assistance: +1-805-468-7901


Free Diagnosis

Remote desktop support

Support Consulation

Satisfaction & Contributing Factors

Call Now:- +1-805-468-7901

Call for professtional services for home & office


If any customers looking for contact tech support team, Just fill the Form Below. Then LearnAside team allocate a expert technician near by your location and Techncian will provide online support or home support services.

Details Submit Succesfully